Quick answer
VOD didn’t save? Turn on Store past broadcasts in Creator Dashboard > Settings > Stream (web only) before your next stream. Twitch can’t recover missing ones. VOD disappeared? It expired: 7 days for most streamers, 14 for Affiliates, 60 for Partners, Prime and Turbo. Keep it: download it from the Video Producer (three dots > Download) or export it to YouTube. Can’t clip a channel? The streamer has clips turned off, limited to followers or subs, or has blocked you.
Does this match what you see?
- Your past broadcast isn’t in the Video Producer.
- An old VOD has disappeared.
- You can’t create Highlights because storage is full.
- You get an error when trying to clip a stream.
Computer (browser)iPhone & iPadAndroid
Based on Twitch Help’s “On-Demand Content on Twitch” and “How to Create, Edit, and Share Clips”, text supplied by the site owner on November 9, 2026. VOD settings and the Video Producer are on the web.
Why this happens: the possible causes
How long Twitch keeps your content (Twitch Help).
| Content | Partners, Prime, Turbo | Affiliates | Everyone else |
|---|---|---|---|
| Past broadcasts (VODs) | 60 days | 14 days | 7 days |
| 2K or vertical version of a VOD | 7 days, then 1080p or horizontal for the rest of 60 | 7 days, then the rest of 14 | Both expire at 7 days |
| Highlights and Uploads | Kept indefinitely, 100 hours combined | Kept indefinitely, 100 hours combined | Kept indefinitely, 100 hours combined |
- Store past broadcasts was offCheck this first
If it’s off when you go live, nothing is saved.
- You streamed from the mobile app without turning it on first on the webCheck this first
The setting isn’t available in the app.
- The VOD reached its storage limitCheck this first
7, 14 or 60 days depending on your status.
- You’re in the DJ ProgramLess likely
Twitch says joining it disables future VODs, Highlights and Uploads.
- Stream settings or an unstable connectionPossible
Twitch says streams might not save even with the setting on.
Try these 60-second checks first
- Check Store past broadcasts is on in your Stream Settings.
How to fix it, step by step
Work through these in order. They start with the quickest, safest checks and only move to steps that sign you out or remove data later.
Fix 1: Make sure future streams are saved
Twitch can’t save, or recover, a stream if this was off when you went live.
Computer (browser)
- On a computer, open your Creator Dashboard > Settings > Stream.
- Under VOD Settings, turn on Store past broadcasts.
- Stream from your phone? Do this on the web first: Twitch says the setting isn’t in the mobile app, so mobile streams won’t be saved otherwise.
Twitch says streams with unstable connections or incompatible settings may not save even when this is on; check your setup with Twitch Inspector. Saved VODs are published by default, except streams in your Excluded Categories or if you’ve turned off Always Publish VODs.
Did it work? Your next stream appears in the Video Producer after you end it. Affiliates and Partners: with Store past broadcasts and Always publish VODs on, Stream Rewind (letting subscribers pause and rewind your live stream) turns on automatically; toggle it under VOD Settings. Changes apply from your next stream.
Did Fix 1 solve it?
Great, you fixed it with Fix 1. Tell us it worked, or bookmark this page in case it happens again.
Fix 2: Download or export a VOD to keep it
VODs expire; downloads and YouTube exports don’t.
Computer (browser)
- Go to Creator Dashboard > Content > Video Producer.
- Click the three dots next to the video and choose Download. Long videos can take a while to start.
- Or connect YouTube on your Connections page and use Export to send it straight to YouTube.
Twitch doesn’t offer bulk downloads (one at a time only). A video muted by Audio Recognition stays muted when downloaded. Your channel editors can download, export and delete Highlights and Uploads for you.
Did it work? The file is saved on your device or uploaded to YouTube.
Did Fix 2 solve it?
Great, you fixed it with Fix 2. Tell us it worked, or bookmark this page in case it happens again.
In the DJ Program? That’s why VODs stopped
Twitch says joining the DJ Program disables your future VODs, Highlights and Uploads (clips still work, but can’t contain DJ catalog music). Existing videos stay. To get VODs back, opt out: in your Creator Dashboard, open the DJ page and select Opt-out of DJ Program. Twitch says your previous VOD, Clips, Highlights and Upload settings are restored, and for monetized streamers the music-cost deductions stop from 12AM UTC the next day.
- No opt-out option? Contact Twitch Support from the enrolled account: DJ Program > General Questions. Twitch’s DJ Program Terms (last modified August 31, 2026) say a Support opt-out takes effect when it’s processed or 7 days after you message, whichever is sooner; the dashboard option is immediate, and Twitch may limit how often you can use it.
- A secondary account got Affiliate or Partner status through the DJ Program? You must opt out through Support, and that account loses the status 30 days later; it isn’t restored if you rejoin.
- After opting out you can’t stream DJ Music Catalog tracks; Twitch warns DJ sets without the rights risk DMCA takedowns or enforcement.
VOD disappeared?
Most likely it reached its storage limit (see the table above). Twitch says once a VOD has expired, wasn’t saved, or had incompatible settings, it no longer exists on Twitch’s servers and Support can’t recover it. To keep a moment for good, turn it into a Highlight (kept indefinitely) or download it.
Streaming in 2K or Dual Format? The 2K or vertical version only lasts 7 days; the 1080p or horizontal version stays for the rest of your period. Twitch says clips from 2K streams stay in 2K and don’t expire.
Making Highlights and using stream markers
Turn the best parts of a VOD into a Highlight, which doesn’t expire. Go to your Dashboard, click the hamburger menu > Content > Video Producer, and click Highlight next to a past broadcast (or use the three dots menu). In the Highlighter, add, split and trim segments on the timeline (the selected one shows in yellow), preview them, set a title and category in the Highlight Queue, and publish.
Stream markers timestamp moments while you’re live so they’re easy to find later. Add one with the Add Stream Marker quick action in Stream Manager. If it’s missing, click + in Quick Actions and add it from Manage Your Stream. Your editors can add markers too, including with a chat command. Markers and clips can be shown on the Highlighter timeline.
Can’t create a Highlight? You may be at or near the 100-hour limit (see below).
Highlights and Uploads storage full
- Highlights and Uploads share a 100-hour limit. VODs don’t count, but full VODs saved as Highlights do.
- Unpublishing doesn’t free space: only deleting does. Unpublished Highlights and Uploads still count.
- In the Video Producer, filter by type and sort by least viewed or longest; Twitch shows how many hours you’ll get back before you delete. You can bulk delete with the checkboxes.
- Track your storage in the panel on the right of the Video Producer, alongside your copyright strikes.
- Uploads are only for Affiliates and Partners.
Can’t create a clip
Twitch says anyone logged in can clip a channel unless the streamer has turned clips off (for the channel or that category), limited them to followers or subscribers, or blocked you. The errors mean:
- “This channel cannot be clipped”: the streamer turned off clips, generally or for that category.
- “You do not have permission to create a clip”: the streamer limits clipping, for example by follow length or sub status.
- “Hmm.. Something went wrong”: a technical problem. Retry, refresh, restart the app or browser, disable extensions and check your connection.
- Clipping the first 1:30 of a VOD may cause errors.
To create a clip, click the clip icon on a live stream or VOD (tap the video first on mobile), set the length (up to 60 seconds), add a title and click Publish. Twitch says nothing is saved until you publish. Stream audio mutes while the clip creator is open. Streamers can also say “Twitch, Clip That” while live.
Portrait clips, editing and captions
- Portrait clips show black bars, or only landscape can be downloaded? In the Clips Manager, click the scissors on a clip, choose Edit Layout, adjust it and save, then wait about a minute. Twitch remembers that layout for future clips of your channel.
- Can’t edit a clip you made of someone else’s channel? Twitch locks it once the owner edits, features, exports or shares it.
- On mobile you can trim and title clips, but not edit the portrait layout.
- Captions can be turned on or off, or corrected, for 30 days after a clip is made; after that they’re locked. Captions on Auto Clips made before July 14, 2026 can’t be removed.
- Streamers can also auto-add clips to their Stream Recap, and turn this off under Clips Settings.
Stream Recap not showing or missing clips
A Stream Recap is a shelf of clips from your latest stream on your channel page (not the annual Twitch Recap). Twitch says:
- It appears about an hour after your stream ends, and the stream must be at least 1 minute long.
- It’s hidden if the stream doesn’t have enough clips.
- Only clips by you and your editors are added automatically. Viewer (community) clips must be added with Add to Recap, and any clip must come from that stream.
- It shows up to 25 clips, and Recaps don’t expire. Anyone who streams gets one; you don’t need to be an Affiliate or Partner.
- Clips not being added? Check Creator Dashboard > Settings > Stream > Clips Settings > Automatically include Clips created by me or my editors in Recaps is on.
- Edit or review it from your Stream Summary on web or mobile (in the app, + > Review and Edit Recap). Deleting a clip removes it from the Recap.
Stream Summary data missing? Twitch says it updates within 15 minutes of your stream ending, keeps only your last 30 summaries (older data is in Analytics), and shows Viewer Engagement for 30 days only if VOD storage is on. No Top Clips panel means no clips were made of that stream.
Viewers: Recaps from channels you follow show on the mobile app home screen, and on channel pages everywhere. Watching Recap clips from a stream you missed can help recover a Watch Streak.
How to know it worked
- Your streams save, you’ve kept the VODs you need, and clips create and export as expected.
Still not working? Your next steps
- Streams still not saving with the setting on? Check your setup in Twitch Inspector: see can’t go live on Twitch.
Official help routes
SocialAppFix can’t see or change your account. For account decisions, recovery and appeals, only the platform’s own tools can help. These links go to the official sites.
- Twitch Help: On-Demand Content on TwitchTwitch (external site, opens in a new tab)
- Twitch Help: How to Create, Edit, and Share ClipsTwitch (external site, opens in a new tab)
- Twitch Help: Creating Highlights and Stream MarkersTwitch (external site, opens in a new tab)
- Twitch Help: Stream RecapsTwitch (external site, opens in a new tab)
- Twitch Help: Stream Summary AnalyticsTwitch (external site, opens in a new tab)
- Twitch Help: Stream RewindTwitch (external site, opens in a new tab)
- Twitch Help: How to Opt-Out of the DJ ProgramTwitch (external site, opens in a new tab)
- Twitch: DJ Program TermsTwitch (external site, opens in a new tab)
Frequently asked questions
Why didn’t my Twitch stream save?
Store past broadcasts was probably off when you went live. Turn it on in your Stream Settings on the web. It isn’t in the mobile app.
How long does Twitch keep VODs?
7 days for most streamers, 14 days for Affiliates, and 60 days for Partners, Prime and Turbo users.
Can Twitch recover a deleted or unsaved VOD?
No. Twitch says once it’s gone, it no longer exists on its servers.
Can I download all my Twitch VODs at once?
No. Twitch only offers one-at-a-time downloads from the Video Producer, or export to YouTube.
Does unpublishing Highlights free up storage?
No. Only deleting Highlights or Uploads frees space in the 100-hour limit.
Why can’t I clip a Twitch stream?
The streamer may have turned clips off, limited them to followers or subscribers, or blocked you.
Did this solve your problem?
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Sources and how we checked this guide
We base steps on the platforms’ own help pages and the phone makers’ official guides. Menu names change often and can differ by device, app version and region. Where a platform page could not be independently read, we link it so you can check the current wording yourself.
- On-Demand Content on Twitch (external site, opens in a new tab)
- How to Create, Edit, and Share Clips (external site, opens in a new tab)
- Creating Highlights and Stream Markers (external site, opens in a new tab)
- Stream Recaps (external site, opens in a new tab)
- Stream Summary Analytics (external site, opens in a new tab)
- Stream Rewind (external site, opens in a new tab)
- How to Opt-Out of the DJ Program (external site, opens in a new tab)
- DJ Program Terms (external site, opens in a new tab)
Last reviewed 9 November 2026 by the SocialAppFix editorial team against the sources above. Next scheduled review: 9 May 2027. Editor: Michael Michael. How we write and review guides.
What changed
- 9 November 2026: First published.
SocialAppFix is an independent guide and is not affiliated with or endorsed by Twitch. We never ask for passwords, login codes or payment to fix an account.