{
  "id": "status-pages",
  "name": "Official status pages for social media apps",
  "description": "Whether each app’s own help points to a public status page, a business-only page, mentions one without a link, or none we’ve found.",
  "url": "https://socialappfix.com/data/status-pages.json",
  "page": "https://socialappfix.com/open-data/#status-pages",
  "license": "https://creativecommons.org/licenses/by/4.0/",
  "attribution": "SocialAppFix (socialappfix.com)",
  "lastChecked": "2026-11-09",
  "rows": 13,
  "tool": "/is-it-down/",
  "items": [
    {
      "app": "Facebook",
      "appId": "facebook",
      "statusPageKind": "business",
      "statusPageUrl": "https://metastatus.com/",
      "summary": "Meta’s status page covers Meta business products (such as Ads Manager and the WhatsApp Business API), not the everyday Facebook app. A green light there doesn’t prove Facebook is working for everyone.",
      "source": {
        "title": "Meta Status – Status and outages of Meta business products",
        "publisher": "Meta",
        "url": "https://metastatus.com/",
        "checked": "2026-10-20"
      },
      "troubleshootingGuide": "https://socialappfix.com/facebook/not-working/"
    },
    {
      "app": "Messenger",
      "appId": "messenger",
      "statusPageKind": "business",
      "statusPageUrl": "https://metastatus.com/",
      "summary": "Meta’s status page covers Meta business products, not the everyday Messenger app.",
      "source": {
        "title": "Meta Status – Status and outages of Meta business products",
        "publisher": "Meta",
        "url": "https://metastatus.com/",
        "checked": "2026-10-20"
      },
      "troubleshootingGuide": "https://socialappfix.com/messenger/not-working-crashing/"
    },
    {
      "app": "Instagram",
      "appId": "instagram",
      "statusPageKind": "business",
      "statusPageUrl": "https://metastatus.com/",
      "summary": "Meta’s status page covers Meta business products, not the everyday Instagram app.",
      "source": {
        "title": "Meta Status – Status and outages of Meta business products",
        "publisher": "Meta",
        "url": "https://metastatus.com/",
        "checked": "2026-10-20"
      },
      "troubleshootingGuide": "https://socialappfix.com/instagram/keeps-crashing/"
    },
    {
      "app": "WhatsApp",
      "appId": "whatsapp",
      "statusPageKind": "business",
      "statusPageUrl": "https://metastatus.com/",
      "summary": "Meta’s status page covers business products such as the WhatsApp Business API, not the everyday WhatsApp app.",
      "source": {
        "title": "Meta Status – Status and outages of Meta business products",
        "publisher": "Meta",
        "url": "https://metastatus.com/",
        "checked": "2026-10-20"
      },
      "troubleshootingGuide": "https://socialappfix.com/whatsapp/not-connecting/"
    },
    {
      "app": "TikTok",
      "appId": "tiktok",
      "statusPageKind": "none",
      "statusPageUrl": null,
      "summary": "We haven’t found an official TikTok status page. Use the tests on this page.",
      "source": null,
      "troubleshootingGuide": "https://socialappfix.com/tiktok/not-working/"
    },
    {
      "app": "YouTube",
      "appId": "youtube",
      "statusPageKind": "none",
      "statusPageUrl": null,
      "summary": "We haven’t found an official status page for the YouTube app. Use the tests on this page.",
      "source": null,
      "troubleshootingGuide": "https://socialappfix.com/youtube/videos-not-playing/"
    },
    {
      "app": "X (Twitter)",
      "appId": "x",
      "statusPageKind": "official",
      "statusPageUrl": "https://status.twitterstat.us/",
      "summary": "X’s help page about limits says that when it reduces limits during heavy use, it posts an update on its status site, status.twitterstat.us.",
      "source": {
        "title": "About X limits",
        "publisher": "X Help Center",
        "url": "https://help.x.com/en/rules-and-policies/x-limits",
        "checked": "2026-10-31"
      },
      "troubleshootingGuide": "https://socialappfix.com/x-twitter/app-not-working-iphone-ipad/"
    },
    {
      "app": "Snapchat",
      "appId": "snapchat",
      "statusPageKind": "mentioned",
      "statusPageUrl": null,
      "summary": "Snapchat says that if it’s having server problems, it updates its system status with more information.",
      "source": {
        "title": "“Could not refresh messages. Please try again later.”",
        "publisher": "Snapchat Support",
        "url": "https://help.snapchat.com/hc/en-us/articles/7047477857940--Could-not-refresh-messages-Please-try-again-later",
        "checked": "2026-11-06"
      },
      "troubleshootingGuide": "https://socialappfix.com/snapchat/not-working/"
    },
    {
      "app": "Discord",
      "appId": "discord",
      "statusPageKind": "mentioned",
      "statusPageUrl": null,
      "summary": "Discord’s Troubleshooting Guide says to check its Status page if you can’t connect.",
      "source": {
        "title": "Discord Troubleshooting Guide",
        "publisher": "Discord Support",
        "url": "https://support.discord.com/hc/en-us/articles/31623498041623-Discord-Troubleshooting-Guide",
        "checked": "2026-11-07"
      },
      "troubleshootingGuide": "https://socialappfix.com/discord/not-working-wont-open/"
    },
    {
      "app": "Reddit",
      "appId": "reddit",
      "statusPageKind": "official",
      "statusPageUrl": "https://www.redditstatus.com/",
      "summary": "Reddit’s help says to check redditstatus.com for incidents.",
      "source": {
        "title": "Why can't I see my post?",
        "publisher": "Reddit",
        "url": "https://support.reddithelp.com/hc/en-us/articles/360045989712-Why-can-t-I-see-my-post",
        "checked": "2026-11-09"
      },
      "troubleshootingGuide": "https://socialappfix.com/reddit/post-not-showing-removed-spam-filter/"
    },
    {
      "app": "Twitch",
      "appId": "twitch",
      "statusPageKind": "none",
      "statusPageUrl": null,
      "summary": "We haven’t found an official Twitch status page in its help. Use the tests on this page.",
      "source": null,
      "troubleshootingGuide": "https://socialappfix.com/twitch/not-working-stream-not-loading/"
    },
    {
      "app": "Telegram",
      "appId": "telegram",
      "statusPageKind": "none",
      "statusPageUrl": null,
      "summary": "We haven’t found an official Telegram status page. Use the tests on this page.",
      "source": null,
      "troubleshootingGuide": "https://socialappfix.com/telegram/not-working-notifications/"
    },
    {
      "app": "Pinterest",
      "appId": "pinterest",
      "statusPageKind": "none",
      "statusPageUrl": null,
      "summary": "We haven’t found an official Pinterest status page. Use the tests on this page.",
      "source": null,
      "troubleshootingGuide": "https://socialappfix.com/pinterest/not-working/"
    }
  ]
}